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The Tull Family Theater is looking for talented, enthusiastic employees. If you enjoy working in a fast-paced, team-oriented startup environment, and are interested in providing excellent customer service, read below.

Assistant Theater Manager – The Tull Family Theater

Best candidates for this hands-on supervisory position will have restaurant/retail/hospitality experience, including mature college students and high school graduates with this background. Part or full time (negotiable) and non-exempt, 100% in-person. Pay rate: $14 an hour.

Core qualities: Responsible leader with strong work ethic, problem-solving skills and passion for customer service will fill this high-energy position with The Tull Family Theater, a nonprofit with a priority of service.

Working with administrators and crew members alike, the Assistant Manager will ensure that The Tull Family Theater provides a high-quality cinematic experience for patrons, guests and donors. This position reports to Assistant Directors of Theater Operations, but may receive assignments from any administrator.

Responsibilities:

  • Comply with and model all the Theater’s policies
  • Oversee and work alongside crew members on concessions, registers, cleaning, patron service
  • Provide exceptional service to each guest
  • Demonstrate strong oral and written communication skills
  • Use high-level analytical skills proactively to prevent and defuse problems
  • Maintain highest standards of money management via registers and online ticketing service
  • Support technical aspects of film projection and sound system (training provided)
  • Follow health/food regulations and policies
  • Ensure that the Theater’s Culture of Cleanliness of entire building is universally upheld: kitchen, concession area, serving counters, restrooms, lobby, screening rooms, Community Room, including exterior perimeter:
    • Maintain safety, clearing or delegating snow/ice removal from sidewalks/exterior
    • Post hazard signs as needed, if interior/exterior surfaces are wet/icy/potentially slippery
    • Participate in periodic deep cleaning in all areas of the building
    • Follow the Theater’s protocols to maintain public health
  • Maintain operational schedules and responsibilities
    • Maximize available staffing, assigning crew members their preparatory and routine tasks during “down time”
    • Maintain appropriate staffing levels throughout each shift, according to traffic, alongside Assistant Directors of Theater Operations
    • Check stock in advance of opening, as needed
    • Ensure that popcorn is popped and all concessions are ready for guests
    • Assist with inventory counts, accepting and logging deliveries
  • Deliver leadership
    • Set an example for crew members to follow
    • Trouble-shoot and resolve issues such as power outages, call-offs, schedule changes and other potentially uncomfortable and/or urgent circumstances, with guidance of Assistant Directors as needed
    • Always ensure exceptional guest experiences
  • Support all other operations of the Theater, including but not limited to special events, sensory friendly screenings, film premieres, promotions, etc.

Requires:

  • Work on holidays, evenings and weekends on a 365-day-a-year operating schedule
  • Frequent standing, walking, twisting and bending
  • Flexibility and poise as a team leader and member
  • Ability to lift up to 50 pounds and carry it up to 90 feet
  • Computer/technology proficiency\Excellent interpersonal, communication and organizational skills
  • Professional appearance and hygiene
  • High school graduate; some college and/or supervisory experience
  • At least one-year of experience in a service-focused business environment (restaurant, hospitality, retail, etc.) a plus

Also:

  • Specific hours might vary
  • Pay rate is $14 an hour
  • Perks include free, unlimited admission to films for you
  • Cleaning is paramount
  • It’s a fast-paced, fun-filled environment!

The Tull Family Theater is committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. The Tull Family Theater strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.

How to Apply/Deadline
To be considered for this position, send an email containing your cover letter and resume to jobs@thetullfamilytheater.org. Deadline: July 22, 2022.

The Tull Family Theater

Crew Member Job Description

The Tull Family Theater, a nonprofit, arthouse cinema in Sewickley, PA, is searching for enthusiastic, high-energy part-time Crew Members.

Flexible Hours: 6-30 hours/week including days, nights, weekends and holidays

Compensation: $8.50/hr plus perks

Job roles and duties: Crew Members are the face of the theater and an indispensable part of a team that provides the best possible experiences for our guests. Crew Members are the reason our guests keep coming back! They perform all of the following roles:

  • Cashier—work the register, handle cash, credit and debit transactions
  • Concessionist—serve food and beverages to customers
  • Usher—serve as the gatekeeper and direct guests to the correct theater
  • Ticketing agent—sell tickets, know the current film plots and show times
  • Projectionist understudy—ensure proper sound and projection throughout showing of films
  • Cleaner—maintain cleanliness of concession equipment, counters, lobby, restrooms and theater

Competencies and Characteristics:

  • Reliable, punctual and flexible
  • Enthusiastic about the arts, service and people
  • Able to communicate clearly with guests, coworkers and managers
  • Willing to do what it takes to get the job done and create a great experience for guests

Job Requirements: 

Crew Members must be at least 16 to join us, have a passion for cinema and always be friendly and welcoming to guests. The Tull Family Theater nurtures an environment that values and manifests diversity in thought, experience, ethnicity, race, gender and ability; every employee of the organization is expected to reflect these values.

This position regularly involves weekend, night and holiday coverage. Occasional lifting/carrying up to 50 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard, office equipment, theater projector system, POS, concessions and commercial kitchen equipment. Subject to standing for long periods of time, climbing stairs, sitting, reaching, walking, twisting and kneeling to perform essential functions. Working conditions are primarily in a public indoor environment but will require occasional exterior tasks. While performing the duties of this job, the individual may be exposed to hot mechanical parts, wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration; varying noise levels.

Experience in a restaurant, retail or another customer-service, hospitality job a plus.

Applications can be downloaded here.

All applications should be emailed to jobs@thetullfamilytheater.org or dropped off at the Theater. No calls, please.

The Tull Family Theater is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.